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Privacy Policy

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This Privacy Policy explains how SRACOMCONNECT LLC (“Sracom”, “we”, “us”) collects, uses and protects personal data when you visit sracomconnect.com (the “Site”) or submit our demo-request form. SRACOMCONNECT LLC is a limited liability company registered in the State of Wyoming, United States, operating from Morocco. This policy covers the marketing website only; the Sracom CRM application (app.sracomconnect.com) is governed by its own agreement.

1. Data we collect

We collect only what we need to respond to you and to keep the Site secure. We do not use advertising or analytics cookies, and we do not track you across other websites.

  • Information you submit: when you use the demo-request form, we collect your full name, phone number, and your indicated monthly lead volume.
  • Technical data collected automatically: your IP address, browser and device type, referring page and access timestamps, recorded in standard server and security logs by our hosting/CDN provider.
  • Anti-bot signals: our forms are protected by Cloudflare Turnstile, which processes limited technical and interaction data to distinguish humans from bots.
  • Local preferences: your light/dark theme choice is stored in your browser’s local storage, on your own device. It is not a cookie, is not sent to us, and is not used for tracking.

2. How we use your data

  • To contact you about your demo request and about Sracom, by phone, WhatsApp or email.
  • To send you follow-up and marketing communications about our product. You can opt out at any time (see “Your rights”).
  • To protect the Site and our forms against spam, bots and abuse.
  • To operate, secure, maintain and improve the Site.

3. Legal bases

Where data-protection law applies, we rely on: your consent (for marketing communications, which you can withdraw at any time); our legitimate interest in responding to your enquiry, securing the Site and understanding demand; and, where relevant, steps taken at your request before entering into a contract.

4. Who we share it with

We do not sell your personal data, and we do not share it for third-party advertising. We use a small number of trusted service providers (processors) that handle data on our behalf under their own privacy and security terms:

  • Cloudflare, Inc. — website hosting, content delivery and Turnstile bot protection (processes technical/log data).
  • Notion Labs, Inc. — secure storage of the enquiry you submit.
  • Brevo (Sendinblue SAS) — sending us the notification of your enquiry and delivering our email communications to you.
  • We may also disclose personal data where required by law or to protect our legal rights.

5. International transfers

We operate from Morocco, and our providers process data in the United States and the European Union. Where personal data is transferred across borders, we rely on the safeguards offered by these providers (including standard contractual clauses where applicable) to keep your data protected.

6. How long we keep it

  • Enquiry data (name, phone, volume): up to 24 months after our last contact with you, then deleted — unless you ask us to delete it sooner, or we are required to keep it longer by law.
  • Server and security logs: retained by our hosting provider for a short period, per their standard practice.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict its processing, and to withdraw consent at any time. You can unsubscribe from our marketing at any time using the link in our emails or by contacting us.

  • To exercise any of these rights, email contact@sracomconnect.com. We will respond within the time required by applicable law.
  • If you are in Morocco, you also have rights under Law No. 09-08 on the protection of individuals with regard to the processing of personal data, and may contact the CNDP.
  • If you are in the EU/EEA or the UK, you have rights under the GDPR and may lodge a complaint with your local data-protection authority.
  • If you are a California resident, we do not sell or share your personal information as those terms are defined by the CCPA.

8. Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS/TLS) and bot protection. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal data from anyone under the age of 16.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised, and material changes will be reflected here.

11. Contact us

SRACOMCONNECT LLC — registered in Wyoming, United States, operating from Morocco.

Registered address: 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA.

Email: contact@sracomconnect.com · Phone / WhatsApp: +212 680 821 282.